Shipping policy

Delivery areas

We deliver within the United Arab Emirates and to the Sultanate of Oman via Aramex.

Within the UAE

Next-working-day delivery after order confirmation. Shipping is charged by order weight: AED 25 up to 5 kg, AED 37 up to 10 kg, AED 60 up to 20 kg, AED 83 up to 30 kg.

Sultanate of Oman

Land shipping within 3 to 5 working days. Charges depend on weight, starting at AED 67 up to 0.5 kg and AED 72 up to 1 kg; the exact charge is shown at checkout. Oman shipping includes the customs declaration and clearance fees. Oman customs require the recipient's ID number, entered on the cart page when Oman is selected.

Delivery

Orders are delivered to the address provided; the courier may call the recipient before delivery. Orders unanswered after three attempts are returned to the souq and re-shipping fees apply.

Perfumes

Perfumes ship within the UAE and to Oman by land only, in line with the rules for flammable goods.