Privacy policy
Last updated: 12 October 2026
- We collect only what is needed for your order: name, phone, email and address.
- Your card details are never stored by us — the payment gateway handles them.
- We never sell your data.
- You can ask to see or delete your data at any time.
International Education & Events Centre FZE is committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Information we collect
- Name, phone number, email address and delivery address.
- Order details and purchase history.
- Technical data such as IP address, browser type and cookies.
Card details: processed directly by our secure, licensed payment gateway and never stored on our servers.
How we use your information
- To process and deliver orders and contact you about them.
- To provide customer service and handle returns and refunds.
- To improve the website and prevent fraud.
- To send offers only if you have opted in; you can unsubscribe at any time.
Sharing your information
We never sell your data. We share only the minimum necessary with our payment gateway, delivery companies, the Shopify platform that hosts the store, or authorities where legally required.
Cookies
We use cookies to run the cart, remember your preferences (such as light/dark mode) and analyse usage. You can control cookies in your browser settings.
Security and retention
We apply appropriate security measures, including SSL encryption, and keep data only as long as needed to provide the service or as required by law.
Your rights
You may request access to, correction or deletion of your data, or object to its processing, by contacting us at info@souqalarab-fuj.com.
Contact
International Education & Events Centre FZE — Twin Towers, Fujairah, P.O. Box 4422, Fujairah, United Arab Emirates
Phone: +971 55 816 7600 · Email: info@souqalarab-fuj.com